Pre-Orders FAQs
How long will the Pre-Order be available?
When will the pre-orders ship?
Do pre-orders ship outside the USA?
Where do you ship from?
How can I be notified of the status of my order?
Don't hesitate to contact if you have any additional questions!
- The main Wall and Accessories are guarantee. Pre-Orders will remain up for the next 30 days.
- The Corner sets and the Rollup Door Peg Plate will be update for 30 days.
When will the pre-orders ship?
- Our estimated shipping dates are noted on all pre-order item product listings! Due to external factors, we can only estimate within a couple months when we think inventory will arrive.
- Artist Proof Wall XD - Aug 2024
- Painted Wall XD - Starts Shipping Sept 2024
- Wave One Peg Accessories - Q1 2025
- Corner Sets - Q4 2024
- Rollup Door Peg Plate - Q1 2025
- Cards are charged when the order is placed! Pre-orders help pay for the production and shipping costs for the designs you're ordering! Charging at time of purchase also helps us avoid cards expiring, or charges coming in for customers when they don't expect it!
Do pre-orders ship outside the USA?
- Yes, while shipping cost are higher international shipping it available.
Where do you ship from?
- We ship from South Carolina, USA!
How can I be notified of the status of my order?
- You should receive confirmation emails when you place your order and an email with tracking info when we ship your order! Sign up for email notifications to receive additional updates!
Don't hesitate to contact if you have any additional questions!